bt smart hub 2 hidden settings
A spokesman for BT told the BBC only a "very small" number of users have been affected. Issue affects both Sonos Move and Epson airprinter - what was really strange was that both iPhones were hit but neither of the iPads despite the fact they all use the 5 GHz network. Crappier than crap you cannot split the SSIDs on the Smart Hub 2 nor set alternative DNS servers. I worry that they will up the minimum in the future too so every subscriber is gladly welcome. 03-10-2020 "I can only connect the Sonos app from my iPhone, MacBook and iPad when connected to the 2.4Ghz band, which means turning off 5Ghz," said BT forum member sl_strachan. Enter the username and password for your BT Smart Hub 2 router. I viewed pages 9100 through to 9150. How are people to fault trace if they dont know all of the possible scenarios? TwoiPads, a Mac book and a surface pro didnt have the connection issues even when put inairplane mode or turned off and on. The router is now displaying hidden ssid. Open a new web browser Type 192.168.1.254 into the address bar This will open the Hub Manager If you want to make any changes to the hub settings, you'll need the admin password. Thanks. It can only be a temporary solution as the BT Smart Hub 2 is an upgrade. I connected a laptop via ethernet into it. BT have advised me this a fix should be out this week. Insert the other end of the broadband cable into the Broadband socket on your hub. Finally, the Smart Hub will automatically choose which channel to use for your wireless networks, but read my guide on how to configure a wireless network if you're having problems and want to select the options manually. Switch on your hub Step 1 of 6 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Session ID: 2022-11-29:6bd6668cf82ade9b12484d03 Player Element ID: d2e0e7d3209e2f643e62e656d0faf011 Guide to the BT Business Smart Hub. After raising a complaint with BT I had yet to hear anything from BT. Changing Wireless Modeto 2 didn't fix the problem. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. You can find user manuals for other BT products at www.bt.com/producthelp>, BT Smart Hub 2 user guide - engineer install, BT Smart Hub 2 user guide - Fibre To The Home, BT Smart Hub 2 CE Declaration of Conformity, BT Smart Hub 2 power efficiency information, BT Complete Wi-Fi Disc power efficiency information, You'll need Adobe Reader to view PDF documents, BT Smart Hub (type A) Fibre to the cabinet (FTTC) user guide, BT Smart Hub (type B) Fibre to the cabinet (FTTC) user guide, BT Smart Hub (type A) Fibre to the premises (FTTP) user guide, BT Smart Hub (type A) CE Declaration of Conformity, BT Smart Hub (type B) CE Declaration of Conformity, 4G Mini Hub 2020 quick start guide (standard), 4G Mini Hub 2020 quick start guide(BT Halo), 4G Mini Hub 2020 Declaration of Conformity, 4G Mini Hub quick start guide for Standard, 4G Mini Hub quick start guide for BT Plus, BT Home Hub 5 - Information and troubleshooting guide (for BT Infinity installed by an engineer) - please note that BT Infinity is now called Superfast Fibre, BT Home Hub 5 - Information and troubleshooting guide (for BT Infinity you install yourself) - please note that BT Infinity is now called Superfast Fibre, BT Home Hub 5 (type A) CE Declaration of Conformity, BT Home Hub 5 (type B) CE Declaration of Conformity, BT Home Hub 4 (type A) CE Declaration of Conformity, BT Home Hub 4 (type B) CE Declaration of Conformity, BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), BT Home Hub 3 - BT Total Broadband getting started (self installed), BT Home Hub 3 - BT Total Broadband troubleshooting guide (self installed), BT Home Hub 3 - BT Total Broadband getting started (engineer installed), BT Home Hub 3 - BT Total Broadband troubleshooting guide (engineer installed), BT Home Hub 3 - BT Infinity getting started (2012-2013 version), BT Home Hub 3 - BT Infinity troubleshooting, BT Home Hub 3A - CE Declaration of Conformity, BT Home Hub 3B - CE Declaration of Conformity, BT Home Hub 2.0 user guide/ quick start guide, BT Home Hub 2.0 - BT Infinity welcome guide, BT Home Hub 2.0 - BT Infinity user guide/toubleshooting, BT Home Hub 2.0 Type A CE Declaration of Conformity, BT Home Hub 2.0 Type B CE Declaration of Conformity, BT Home Hub 2.0 Infinity CE Declaration of Conformity, BT Home Hub 1.5 user guide/ quick start guide, BT Home Hub 1.5 CE Declaration of Conformity, BT Home Hub 1.0 user guide/ quick start guide, BT Home Hub 1.0 CE Declaration of Conformity, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Hopefully a further update will sort the problem shortly as I do not see why I should have to use a slower WiFi band in perpetuity. The steps are as follows: Step 1 Changing DNS Settings First make sure you are either connected via ethernet cable or WiFI to your BT Smart Hub. How to set up BT Smart Hub 2 | Step by step guide | BT Help Any 3rd Party router should work so long as you can create a static WAN ip on that router, and then add this to the smart hub 2. Learn about the BT Hub Manager | BT Help Read about our approach to external linking. Horses for sale in Oxfordshire - find your dream horse with Horsefinder Cleverly, the security password is the same for both networks and can only be changed for both. BT Smart Hub 2 router 'disrupting' home networks - BBC News I too have just discovered this thread, having tried to sort things out for the last week. What I wonder is if the WAN on the FTTP model can be used to connect to a Router instead of setting up PPPoE on the Hub router section. Steps taken from a post on the BT Community. I did this on a Deco mesh. Check out our other help articles. BT broadband having issues? You're not alone as glitch - Express BT Home Hub Help - Wireless Wi-fi Help - FileSaveAs What is the difference between WiFi 6E and WiFi 6? BT Smart Hub - Wikipedia Vodafone Broadband: Great prices but at what cost? The yolk sac is the earliest fetal structure that forms in the gestational sac within the uterus during pregnancy. We recommendthat you report this issue to BT with the following information: Devices connected to the 5GHz band are not able to communicate with devices connected to the 2.4GHz band and it appears the connections are being erroneously isolated.. Links to user manuals and other documents for BT Hubs for broadband. Readthis thread with growing frustration as disabling the 5 GHz band really is not an option and waiting for BT to issue new firmware is too uncertain. To change the Home Hub's wi-fi channel, logon as Admin, and do the following: Home Hub V1: Go to Advanced > Wireless > Configure > "Channel Selection:" Home Hub V1: Go to Settings > Advanced > Wireless > Configuration How to enable / disable wi-fi on the Hub It is possible to turn off the Home Hub's Wi-fi (perhaps for added security). BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. BT have confirmed that the firmware update that contains a fix for this original issue has been rolled out to the majority of users. . Pretty obviously really if I look at an old BT modem. This means your Hub hasn't yet registered your device as completed. Copyright Expert Reviews Holdings Ltd 2023. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Yes its not ideal. Check that you're connected to your Hub's network. It means I have a redundantSonos Move which is incredibly frustrating. Unless of course it's legacy code carried over from Home Hub 5s, which has this WAN interface on their FTTC hubs. Although the simple light at the front of the Hub tells you at a glance if the internet connection's working, the Hub's bright lights can be annoying if you have the router on display, rather than tucked away in a cupboard. "Turning off 5GHz is a short-term workaround until the kids start streaming lots of video content, at which point the whole house slows down.". This means that you've got no control over which network your device joins. https://btbusiness.custhelp.com/app/categories/guide/a_id/43965/view/42397/c/5404/. . You may need to reboot your Sonos devices by powering them down for 30 seconds and powering them back up. If you have changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration. After upgrading to BTs Fibre 900 the download speeds are so erratic I'm considering taking the BT Smart hub 2 out of the equation and using the Orbi as it probably should be to see if it helps. BT Smart Hub 2 | BT Help The difference between the two models I concluded was that one of the LAN sockets has been disconnected on the FTTP version and instead wired to this internal WAN interface. Will give this suggestion a try. ***The radically changed Web Admin Interface of the BT Smart Hub 2. The most consistent workaround we have discovered is to disable the 5GHz band on the BT Smart Hub 2. What's the least amount of exercise we can get away with? 01-10-2020 You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Remember your broadband can be activated any time up to midnight, so you may need to try again later. Combine R7000 Nighthawk with BT Smarthub 2 - Netgear Yes you can switch back and forth from AP mode to router mode using the RBRs web page. Go to IPv4 Configuration. I have now switched the 5GHz option off,which immediately sorted the problem.