tradesy return policy for sellers

I received my order even earlier than expected. Tradesy ranks 1st among Used Clothing sites. I will never use nor would I ever recommend selling on this site. Though I think the value isn't the price I paid, it is still a good deal for one of my favorites. One way to do this is by cross-listing to multiple marketplaces using a smart system like OneShop. . How many days has it been since you purchased the handbag? You have to do it fast otherwise .. also tradesy dont pay you right away for commissions on your stuff that you selI. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO RUN from this site save yourself the craziness of poor business practices. This email had absolutely no return reason listed on it so I was confused as to whether it was a fit issue/buyer's remorse or if the buyer is claiming damage on the item (which there isn't any when I shipped it to the buyer) or misrepresentation. Tradesy will also ensure that the item's quality will not be compromised due to several shipments. Lesson learnt and I will not do any business with this site anymore. Tradesy provides three different methods of shipping, which include using a shipping kit, using a prepaid FedEx shipping label, or, if the location is close to your area, you can ship it yourself. If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there. Regardless, I will be sure to share your feedback with our Product Team in hopes that they will revisit the sellers' commission structure. I'm very happy I did it! They prefer people that they can control. Replies to negative reviews in < 24 hours. I just recently began listing and making sales on Tradesy again because I am cross-listing from Poshmark. Since Vestiaire provides the shipping label for the sale, you may see your shipping carriers change from sale to sale. However, this doesn't apply to wedding items. In addition, there are thousands of designers and brands available on Tradesy. thanks. Here are a couple of things that bother me about TradesyI don't like that sellers don't have customer reviews, the seller says it shipped from Houston, TX, but it came from China, and ALL luxury items should be authenticated by Tradesy. i forgot to add their promo code which would have saved 60$ on my 700$ purchase. Any item priced below $100 USD has a fixed selling fee of $12 USD. There was a hundred dollar coupon, and the bag was described as gently used. If our Quality Control and Authentication review finds the item did not match the listing, you may have any seller badges removed, and your account may be negatively impacted. 5 star recommendation! Somehow I'm not surprised and already knew this buyer would want their money back instead of a site credit even though it was probably buyer's remorse. I am very satisfied with the company Tradesy, I sold a shoulder bag but unfortunately the buyer decided to return the bag for reasons of uncomfortable issues, the bag was returned to the company and they immediately returned it to me, without any problems. Smaller size different color! It offers free shipping for all products except wedding gifts. Download the Tradesy app today to get access to the best designer deals and create your own resale listings in minutes. For more information, you'll find Vestiaire Collective's return policy for individual sellers here. no thanks. These earrings are 100% fake and look awful. Tradesy is an e-commerce website where you can sell anything from designer clothing, shoes, handbags, accessories, and all ceremonial-related items, from gowns to tuxedos. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. In contrast, Tradesy does not offer as many tools for sellers. tradesy return policy for sellers It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. My luck seems to be that if I'm really interested in something, but still want to shop, other women seem to zone right into my vibe;-) It's happened before where someone snapped it up before I could get back to buy it. On the other hand, Tradesy is a marketplace created by and for women. The site is more like a womens upscale luxury marketplace. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. Back; Categories; Clothing; Bags; Shoes; Watches; Jewelry; Accessories If the item is found to be a replica you will be refunded in full. (e.g., dust bags, paper bags, or boxes). We're so incredibly sorry to hear about the negative experience you've had with Tradesy. They have stolen money that is mine. The option to make an offer has been enabled for all of your items moved from Tradesy to Vestiaire. I only discovered resale site options when I read an article about growing pains at Realreal and then Tradesy came up on a list of competitors. Better places to sell designer clothing: Poshmark, which has an equally high commission but doesnt hold your pay or charge extra to cash out, Amazon and eBay are all better choices to sell your designer goods. They charge you another fee of 2.9% for what they call a safe transfer fee and then wait 7 Business days before they initiate the ACH transfer. i can't find anything on the website. If you have any other questions or concerns please dont hesitate to reach out. It's Andrew from Tradesy, I hope this message finds you safe and healthy! Best of luck to you! Friendly, professional and exceptional range of unique items at relatively reasonable prices. Men's clothing (except watches, wallets, and men's jewelry), Freebies and sample items (including VIP), Any incomplete or mismatched sets (e.g., a single sandal or shoe), Any items with materials made illegally or restricted under applicable law, ordinance, or regulations (e.g., bags made in python leather or other endangered and protected wildlife species). The bag was in perfect shape. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. Here are 8 tips for writing great reviews. And when an interested buyer agrees on the price, youll need to ship it to the buyer. While other sites charge a 2.00 fee for instant payout or free for bank transfer. The website / Sellers are honest, merchandise Authenic. This company does not typically respond to reviews. I know that they guarantee it, but you are looking at spending more money for your own Authenticator to look at the piece, or you're shipping it off again to Tradesy. The amount of money you make from reselling items on Tradesy depends on the following: For sales under $50, Tradesy charges a fixed fee of $7.50. I love the site!! I had been given a pair of these shoes but they were too small, I absolutely loved them so I began my search and found the exact pair in better shape and packed to perfection with cute Halloween string tied around the tissue paper. Took a chance. Supposedly the $800 Chanel earrings I purchased were real.They literally started turning green right away.. Although this did not work out with the seller, the platform backed me up. So basically you on your own if someone makes a return . Like most resale services, the amount of money you earn on Tradesy depends on the effort you put into it. How do returns work for sellers? | Tradesy Help & FAQs no one likes to get ignored, especially when spending a thousand $$$$. Consequently, sellers alike tend to be unsure which sites are best for selling clothes online. Having worked in fashion I refuse to pay full price for seasonal wear that changes from Spring/Summer Autumn/Winter and cruise. They have 22 categories of shoes, bags, clothes, decors, and accessories to choose from. I Love shopping on Tradesy. #HonestCompany;-) *****, Because I love designer items and the price is right. Don't put your stuff on this site. Tradesy Categories . Additionally, youll be asked to choose the category of the item you are listing to make it easier for potential buyers to access your listing. Tradesy Return Policy for Sellers. You can see more about making an offer and settings, Welcome Tradesy Sellers! OneShop knows how challenging it is to resell online. On the other hand, Poshmark has a lot of tools to enhance your sales exposure and reach. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Not only will you pay 15-20% of the sales proceeds to Tradesy, but youll also pay an additional 3% when you want to withdraw your earnings. Otherwise, you can simply register via their official website whichever method is convenient for you. tradesy return policy for sellers. The product is outstanding but it took longer to get it than I expected. However, sellers must be aware that Tradesy only allows the selling of authentic items in the following women's fashion categories: Any replicas, counterfeited items, or items not manufactured for retail sale are not allowed. Super easy to navigate the site and search for specific items. 2023 Trustpilot, Inc. All rights reserved. However, if you are a professional seller, buyers will have 14 days to return your items. In addition to authenticity, your product must not fall from any of the following restricted categories: Apart from the aforementioned restricted categories, Tradesy also does not allow listing items that are not manufactured for retail sale by any designer whose name, logo, trademark, style, or design is displayed in or on the item. Just emailed seller for options. Why is it so secretive to tell me the exact return reason?? We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Sign up today and take advantage of its excellent features with its 14-day free trial! the response that consumers are reading from the customer service rep is very typicalthey say the same thing to everyoneand nothing of a resolution transpires. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. How long does it usually take after sellers ship the product? If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. We're so sorry to hear that you've had a negative experience on our platform so far! It was discontinued several years ago so I couldn't buy it new, and I had yet to find it on a secondhand luxury reseller site (Real Real, Fashionphile, etc). Youll send the item to Tradesy for free, and well issue Tradesy Site Credit for you to find something new. Now it is Vestaire and nobody will help me. You can also use your earnings to shop for items on Tradesy that youd love to have or are interested in adding to your inventory. To get started, youll need to download the Tradesy mobile app on Android or iOS devices and sign up. Tradesy do not handle returns well. I would highly recommend you look at RealReal or even ebay as I have sold over 100 items on both and although there is occasionally that one off glitch, they do protect the seller and are very fair from a buyer perspective as well. It says that everything is guaranteed authentic but you have to know your stuff to know if it is authentic. Tradesy provides both the seller and buyer with access to their trade history and creates profiles for all users who join the site. Uncategorized ; June 21, 2022 tradesy return policy for sellers . Looking forward for receiving all my purchases on time. Putting your item up for sale on Tradesy is quick and easy. How did the two big black marks were there within 5 second I got it if it left the headquarter in perfect condition. Bought a Chanel bag that doesn't look like anything they showed. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. When you become successful, they will make upp a reason to suspend your account. After successfully creating an account, you can begin buying and selling on Tradesy. They take your money and don't give it to you. Unfortunately their too small so well yet again soon but the seller was very kind. Hi Nikema,We recently reviewed your feedback and wanted to follow up with you. Simple methods of shipping and return shipping. Because I keep getting a message to use my site credit that I have had for over a year because I cant find anything on the site that isnt fake. Like Tradesy, the label is free of charge (paid by buyers) and provided at the time of sale. This ensures that our customers almost never receive inauthentic items. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. He never told me what the exact issue was and what was misrepresented. Consider holiday gift experiences. Why/how this company is still in business is beyond me. Past experience, selection of merchandise and pricing. I keep getting credit for returning things but there is nothing I can use the credit for because its all fake! Its very frustrating to feel like youre not being understood or that youre not getting the help you need. As I emailed the seller separately off the confirmation page, THIS IS A FABULOUS HANDBAG THAT IS IN PERFECT CONDITION - PERFECT! You'll find more information on how to return an item to a Professional Seller just here. Any sellers who acted fraudulently against Tradesy, misrepresented an item, or violated any terms of use on the platform may have their access revoked and related earnings withheld. Stumbled across Tradesy on Safari. If you have any other questions or concerns please dont hesitate to reach out. The seller that I had however was non-communicative and although I love my purchase, there was glue on the handles of the bag and the tissue paper that it was wrapped in stuck to this glue which makes me question the seller. Were always here to help. We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. I Love shopping on Tradesy. the bag is MOLDY! It seems to me the company doesnt want to pay! I want to purchase a michele watch head and i am hesitant after reading reviews. I even spent a lot using outside authenticators to double check and confirm the authenticity and came back with fake results. Unfortunately, a seller cannot choose their preferred carrier. Furthermore, it is an online marketplace quite similar to eBay that allows users to list and sell their high-end fashion items. Tradesy provides a hassle-free and smooth buying and selling experience for women who love fashion. Sell the bag on our site! Sellers on Tradesy can enjoy a prepaid and pre-addressed shipping kit for packaging the item and then delivering it to a preferred drop-off location. Learn more here. While on the other hand, seven million women in the United States are approximated to be using Tradesy to buy and sell clothing, shoes, bags, accessories, vintage, and wedding items. Please know Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. They only communicate your earnings when you list an item, they dont tell you that when you choose to cash out your earnings, you will be charged an extra fee for cashing out YOUR money. New Arrivals. With authenticity guaranteed and prices up to 70% off retail, wardrobe dreams come true on Tradesy. Items made of fur or breakable materials such as glass, ceramic, etc. It goes against our guidelines to offer incentives for reviews. That means you buyers can return the sold item if it doesnt match their specifications. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. I reached out to chat support and they said I wouldn't get to keep my earnings since the buyer has requested a return. So pleased. Now it is Vestaire and nobody will help me. And as of 2023, eBay has over 135 million active users on its site and over 600 thousand monthly downloads of its mobile app on Google Play and Apple App Store. Tradesy Popular topics for 'Buying' Customs duties My order has been lost by the carrier The item I received doesn't match its description How long does the seller have to send my item? It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Warning: "continue" targeting switch is equivalent to "break".Did you mean to use "continue 2"? It was delivered December 29th. The cost of your item will show no shipping charge, as Vestiaire does not add the cost of shipping to the price of the item until the buyer starts the checkout process, and then the cost of the label is separated in the order breakdown for the buyer. I sold a purse for $1050, my take home was $778.24. OneShop lets you sell more by importing your existing listings and then quickly cross-listing them to several marketplaces with minimal effort. This means that you can only list 250 products per month. Post author: Post published: 22/06/2022 Post category: wireshark filter list of ip addresses Post comments: difference between mikasa v200w and v300w difference between mikasa v200w and v300w But other popular categories include: The bottom line is eBay is a relatively more diverse and global market than Video Tradesy, but this has pros and cons if you want to sell clothing and accessories online. In the app, Tradesy sellers must click the sell icon at the bottom to begin any sales process. Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. 19.8% commission is higher compared to competitors, and it increases quite too often. i kept getting emails from camille who ignored every question i asked, which only upset me more. All orders on Vestiaire will use their prepaid label shipping option. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. We want to do anything we can to make each experience worthy of your best possible rating! It's all good!;-). We hope this sheds light on our authentication process. I found the shoes I wanted and some bathing suits that I was interested in and the prices were right. If you are a buyer and want to return an item for any reason (unless the item is a final sale), you can return it by following the steps below: 1. then saysit will take a while for the smell to go away This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Collectables like Pokemon cards, coins, and antiques. Hi Sandra, We hate that you had a bad experience. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. On eBay, you are limited to 250 free listings. IT DOES NOT! No explanation why, nor when I can expect my property back. Companies can ask for reviews via automatic invitations. This has been a miserable experience. Want to give someone something unique this holiday season? For more information, please see our It enables you to post as many items as you want for free. If the item is found to be a replica you will be refunded in full. Enables you to set prices for items based on your preference. We only have so many days to confirm that we will have the item will ship in a timely manner. This is often due to the lack of incentives to offer customers. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return as a misrepresentation claim within 4 days of delivery.

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