aec russells hall hospital

This short animation is designed to explain the role of SDEC, where it fits within the urgent and emergency care system and the benefits it provides to both staff and patients. 8 June 2012. 12 July 2019. The Russell Legacy Project will be located on the hospital campus in Alexander City. I would recommend you, thankyou again. If they had only checked the information sent over from 111 firstly, listened to what my symptoms were when they asked, they would have known whether I needed to be isolated when I got there. People we spoke to on the different wards and units were generally happy with the care, support, and treatment they received. After being discharged yesterday I had spent a month in your care Our mission is simple: Being the best because, we care. The staff in A&E were very friendly and helpful and in no time at all, had my wound washed, stitched and dressed. Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. About: Our rating of services stayed the same. There are daily reviews by consultant from 8am in AMU, RAB and AEC, seven days a week including bank holidays. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. We spoke with 44 people who were using the service or their relatives. They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. we have taken enforcement action. Staff continued to be frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. We carried out an out of hours, unannounced, focussed inspection on the morning of 28 June 2018 starting before 6am. The nurse was very friendly and instantly put her at ease whilst performing an ECG, she then went straight to X-ray and was called through within moments, again, kind, caring and thoroughly dignified experience. Learn more. After completing the form and handing it in, the receptionist seemed alarmed and asked about my symptoms. The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. DY1 2HQ, Posted via One person said 'If I wanted to complain I would go to the chief executive, but I have no complaints here'. We took this action as we believed people will or may be exposed to the risk of harm if we do not do so. We carried out an unannounced, focussed inspection starting on the morning of 08 August 2018 starting before 6am. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329-7149 or toll free at 1-800-329-DOCS. Our mission is simple: Being the best because, we care. What we found is summarised within the overall summary. would be relayed to the hospital and to just tell the staff when I got there I had been referred by them. There were no clear criteria for patients that could be put into the fit to sit areas of the department. Staff provided emotional support to patients to minimise their distress. They said the symptoms indicated COVID. Arrangements were in place for the safe handling of medicines. We don't rate every type of service. Whilst I was in the consulting room the receptionist went over to my husband and asked, rather rudelywhere has she gone Not a very positive experience when you are feeling at your most vulnerable because you feel ill. There was also some guidance from Birmingham children's hospital regarding his care over the phone so I'd also like to thank who ever helped there aswell. It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. The community services provide clinical care to patients who are acutely, chronically or terminally ill in their own homes or from GP practices or health centres. Report review titled Genuinely kind and helpful staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. The Emergency Department (ED) is located at Russells Hall Hospital and is a 24/7 service. It is great to hear that you received excellent care and treatment during your stay and with our Outpatients department. Agency or bank staff predominantly staffed each area we inspected. During 19/20 there were three CQUINs for SDEC. All the best and take care. We found that appropriate support was offered to ensure that people received the nutritional meals and fluids that they needed. WebMaps & Directions. review titled Amazing staff can't thank them all enough! Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS Staff also told us that the environment was unsafe and that they were concerned about the safety of patients. There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. Core services provided at Russells Hall include urgent care, medical care, surgery, children and young people, maternity, outpatients, diagnostics, end of life and critical care. The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. We will publish a report when our review is complete. the service is performing well and meeting our expectations. No rating/under appeal/rating suspended Thank you again you are true angels, Report review titled Reassured and put at ease as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. We saw that new mattresses had been purchased in the emergency assessment areas and one person told us 'It is really comfortable'. review titled Genuinely kind and helpful staff, review titled Poor communication at reception. Work on hospital's new two-storey building ongoing Ratings and reviews - Russells Hall Hospital - NHS It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. 28 March 2013. The diagnostics service was not up to date with the most recent ionising radiation regulations. Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. Our inspection of The Dudley Group NHS Foundation Trust included Russells Hall Hospital, Corbett Outpatient Centre and Dudley Guest Outpatient Centre. ALEXANDER CITY, Ala. (WSFA) - Russell Medical Center in Alexander City announced a multi-facility expansion project. One of the questions was about peoples experience of the service, 382 said 'great', 108 people said 'satisfactory' and 13 people commented 'poor'. Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. I visited out of hours yesterday after phoning 111 and being advised to. We are continuing to monitor progress against these. Some patients with suspected sepsis were still not being identified or managed appropriately. You can register to join the FutureNHS Collaboration Platform workspacehere. Exceptional healthcare awaits you at Russell Medical, located in Alexander City, Alabama close to the pristine waters of beautiful Lake Martin. This was particularly evident in the category of adult majors. Mitie said the letter had focussed on its risk assessments, which did not cover clinical areas, and these had been updated as required, by 23 April. There was insufficient senior medical and specialist oversight and in reach to the department. This review has been completed in response to the trust confirming that they were now compliant with this standard. Dudley Patient Experience Team. Local audits being completed for sepsis patients were providing false assurance on the management of this condition within the department. The Trust also provides community services for adults (including sexual health) and End of Life Care. That review identified concerns regarding: Before the inspection conducted in March 2014, the Trust was identified in CQCs intelligent monitoring system as a priority band 4 Trust. Russell Medical and our physicians are committed to providing the highest standards of patient care and customer service. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. The service made sure staff were competent for their roles. Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. Patient Experience Team. I'm feeling more optimistic about my treatment. Departments did not always have effective systems for identifying risks. Russells Hall Hospital As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. Patient Experience Team, review titled My visit to A & E after an accident. Staff were really lovely. We noted that the trusts action plan to address the concerns following the Keogh review had been put into place and signed off. Information was available for people to read if they chose to. It has developed as an independent organisation, and is now contracted to provide its services by Dudley Health Authority. skip navigation It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care We have shared your feedback with the lead nurses for A&E, AEC and Imaging for distribution to the teams concerned, who Im sure will be delighted to receive them. Russells Hall Hospital Accident and emergency The trust MUST ensure all service users are safeguarded and protected from abuse and improper treatment. The department is working hard to achieve targets laid out in reforming emergency care as follows: The department also sees approximately 6,000 patients per year in follow-up clinics. The nurses there found out I hadnt even seen a midwife yet despite chasing (as I'm an out of area patient) and instantly sprang into action making sure I'd had all the required tests and booked in correctly, each member of staff were friendly and caring. In 2011/12 33,000 ambulances turned up at our Emergency Department. Dudley to Russells Hall Hospital All the best and take care. There remain challenges in the flow of patients, but much of this relates to flow across the rest of the hospital. When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. Such a lovely Dr and an asset to the hospital. Following treatment on AMU, you may be well enough to be discharged or, if you need further inpatient specialist care, you will be transferred to an appropriate ward within 48 hours. Russell County Hospital

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