how to fix samsung microwave error code c 10
Privacy Policy - Conditions of Use - Infringement Policy. Purchase the new gas sensor based on the model of your Samsung microwave. A microwave that is not turning on or is turning off by itself is usually caused by overheating or a low power supply. By ticking this box, I accept Samsung Service Updates, including . Remove the two screws from the top vent, followed by the one from above the keypad. When I do it shuts off after about 10 seconds and give an error code 10. Unplug the microwave from the electric outlet by removing the power cord. Step 2: Disconnect the oven's power cord from the outlet. 07-21-2022 When the input signals are received by the control board from the touchpad or membrane switch, it uses the commands to turn on output relays that control specific microwave components. SE error code shows up with the beeping sound, and it also appears when one or two buttons on the control panel are defective. Using a Samsung microwave, you must know common error codes and ways to clear those. If the microwave isnt heating or has stopped working, make sure it isnt in demo mode, check the kitchen timer and the door, and ensure theres enough clearance on both sides. If the SE error code persists, follow the steps below to fix the issue. Remember where each connector goes to ensure proper reinstallation. You can tell if the control pad is faulty by checking to see if it responds when you press the buttons on it if the control pad still lights up but the microwave doesnt respond to pressing the button, then its fair to conclude that the control pad is faulty. It helps balance the moisture in the food and lets you enjoy perfectly cooked food. Switch it on and see if the SE error code has disappeared. The multimeter should read a few ohms of resistance for each control pad when its engaged. Your TV will restart automatically. An error code on your microwave usually means a technician is going to need to take a look at it. However, if the code is still being displayed, you will need to move on to step two. The microwave has power but is not working. in. jeff sr. What are the common error codes on Samsung microwaves? However, it could just be that you need to cycle the power on and off and see if the error returns. Copyright 1995-2023 Samsung. Power on the microwave and check if the E-24 error has disappeared. I suspect from steam of a boiling pot but never happened before. Thank you for your participation. Reattach the control board and reconnect all the wires referring to the photo you took. Step 1: Unplug the microwave from the power socket for about 2 minutes. The term "arcing" refers to sparks inside the microwave oven. Thanks so much for sharing your experience with this microwave. Please checkthe table below and try the suggestions. As we mentioned above, SE code show up on the display when touchpad or one of the buttons is stuck in the ON position. Now, reconnect it and turn it on. Unblock the vent when the C-24 code occurs and let the oven cool. After 10 minutes, plug in the microwave to the electric outlet. Locate the clips holding the humidity sensor. Unplug the microwave or toggle the circuit breaker to turn it off. An error code displaying on yourSamsung microwavemeans that there are some problems restricting your microwave from operating correctly or safely. Often, a simple power cycle can get you back on track. After only a couple of years of use (of course just after warranty expires), I can't run the microwave under any of the preselect options (popcorn, defrost, reheat). Samsung microwaves are advanced technological inventions with several unique features to make cooking easy. Control boards are very difficult to test, so if you have tested the control pad and panel and they are not the problem, then your best bet is to simply replace the control board. Please contact us via Live Chat for a faster response. Remove the back panel by removing the screws holding the panel in place. These electrical switches contain conductive material on their inner surface, while the outer surface is made of a double layer of Mylar plastic. How do I fix my Samsung stove's SE error? If it occurs again, turn of the microwave 12-24 hours and then retry. The E-24 error code communicates that your microwave is getting extremely hot. A gas sensor determines the amount of gas expelled from the food while it is being cooked. Want to find a quick way to repair your microwave oven? He stated it is both the major and sub-PCB boards need to be replaced as they are not communicating. . Enter the current time on the number pad and press OK again. The control pad is often attached to the actual control panel, and is generally connected to the electronic control board with flat ribbon style connectors. ApplianceServiceInfo.com does not guarantee the information to be correct or give a proper diagnosis of any appliance. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Step 6: Slide the top panel out and set it aside. Since you are out of the manufacturer warranty, the cost of repair would be your responsibility. However, if you keep getting this code, check the two parts below: Any time buttons begin to malfunction on a Samsung microwave the SE code will be displayed. Service Information For Appliance Repair Professionals. The waveguide cover might be damaged and shorting out. Disconnect the wire harness connected to the control panel. Sistema Microwave Cookware Easy Eggs, Red, 9.16 Oz/271 ml. This prevents the proper signals from reaching the control board. This code appears when the microwave fails to sense the damper to open or close for 1 minute. When the control panel doesnt produce proper signals, your microwave wont work correctly, and an error code will appear. Unplug the power cord of the microwave and contact the Samsung service center. You can restore all of The Freestyle's settings (excluding the network settings) to their factory defaults. Click on Shop Parts, or select the kind of product you're working with on the left and we'll help you find the right part. Today we will discuss the SE error code that can appear on Samsung microwaves. 01:42 PM The touch key was pressed for more than 10 seconds. It monitors the humidity inside the microwave to prevent overcooking and undercooking of food. It will even turn on automatically if the microwave is getting too hot. Reattach all the racks you remove, including the turntable. Kenmore Oven Door Locked Lights Are Blinking. The vent fan on your over-the-range microwave is useful for keeping smoke and steam clear from the microwave. The information contained in this website is provided for informational purposes only. The next component that might be the cause of the error code is a faulty control board. The Original Popco Silicone Microwave Popcorn Popper with Handles, Silicone Popcorn Maker, Collapsible Bowl Bpa Free and Dishwasher Safe - 15 Colours Available (Transparent Glacier Blue) Progressive International Microwave Mini Steamer, Gray. Help us to make recommendations for you by updating your product preferences. After regular, prolonged use the conductive coatings eventually disintegrate and are unable to make a good contact. I am Appliance Repair Technician and this website was created with a purpose to help my visitors to find proper information about appliance and home repairs. Step 5: Take out the four screws which hold the top panel of the microwave in place. If these steps don't match, Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven. In case the temperature rises over the limit temperature during the operation of each mode. What does C-DO mean and how is it fixed - Learn about Samsung - 1.7 Cu. Welcome to Urban Home Corner. If resetting the microwave didnt solve the problem, the next step is to check the control pad. This is done by unplugging the microwave from the wall or turning the breaker off to it for at least 60 seconds. You can locate the gas sensor at the top left corner of the microwave. Control buttons are pressed for over 10 seconds. Copyright 1995-2023 SAMSUNG All Rights Reserved. Place the top cover of the microwave oven and secure it with the screws. Then you can plug the microwave back to power and check whether it is functioning correctly. Next, you can put the parts back together and your microwave back together and then test if the error code is gone. Consider help from a professional to fix the issue if you find it too technical to fix the issue. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. And it also happens when the control board glitches, causing this issue. If not, you will have to replace the control panel. Locate the control panel and remove the screws that hold it in place. Well talk about what the code means and ways you can fix it. Have you ever encountered this error code with your Samsung microwave? Could you please say what happened to my microwave and what should I do. If there is no communication between the main and sub MICOM. One such advanced feature of the Samsung microwave This makes it much easier to troubleshoot when you come across operation errors. You can purchase a new control panel from a parts supplier. If the code has disappeared, you can use your microwave normally. And locate the washers and remove them from the cabinet. The Samsung DE series consists of reasonably priced microwaves with a sufficient number of features. You can also get access to exclusive support features and other exciting perks. Magnetrons are usually not economical to replace. If the control board is defective, replace it. Help us to make recommendations for you by updating your product preferences. Due to the microwave having a digital keypad, it sometimes may freeze. * For Samsung Supplies information go to: * For S.T.A.R. Follow the steps below to reset the microwave keypad: It will help you clear the control panels error codes or other accidental settings. Remove the faulty touchpad and throw it in a trash can. Link toThe switch's I use In the video https://amzn.to/3v1AlNa So in this video I'm going to show you the most common failure in microwave's . No heat. Sorry, there is insufficient stock for your cart. The control board will then send a signal to other components in your microwave to carry out your desired command. Speak to one of our dedicated team of experts. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your As a next step, you must check the temperature sensor. C-DO code. Free standard shipping, exclusive offers and financing options. Now its time to remove the control panel. Does a Samsung microwave have a reset button? Follow the steps below to replace the damper: Or else seek help from a professional to fix the error codes. As the next step, remove the racks and stands, including the turntable, from the interior of the microwave. Fast, easy checkout with Shop Samsung App. When something goes wrong with your microwave, an error code will appear. VERY CAREFULLY remove the vent and the keypad from the vehicle. Unplug the microwave from the electric outlet. Press OK. Factory reset Sometimes it's good to have a fresh start. The microwave. The list of possible causes above may assist in determining the cause of the error code. If you find it damaged, you must replace it. The humidity sensor is on the left side behind the rear panel. Reference: Samsung Over the range microwave, Samsung Countertop Microwave, Samsung microwave error code official guide. Self Clean warnings Warning:Failure to follow these precautions could result in damage to the oven, fire, and/orpersonal injury. . You can check your microwave for signs of overheating and power. If your microwave is not working or has stopped working, there could be a few reasons why. Why It Happens And How To Fix? Begin by unplugging the microwave from the electric outlet. And if you think moisture may have gotten in the microwave, that could be causing errors Error codes are mixed numbers and letters displayed in the control panel to indicate specific faults and failings. Schedule Service (866) 254-8474. Locate the off/clear buttons in the keypad. Remove the microwave cabinet (if you havent already). We would love to know your feedback to help us improve. Samsung, Your tech just came out to investigate the code displayed on my oven, which will not work. The first thing you need to pay attention to is the sensor and the wiring connected with it. The vent fan on your over-the-range microwave is useful for keeping smoke and steam clear from the microwave. Disconnect the wire harnesses from the rest of the system. Fortunately, there's an easy way to tell. Remember, however, that this work should be performed with the greatest care and safety. And attach the flangers and secure them with the cabinet. If the error code persists after switching on the microwave, it indicates a fault that needs to be fixed. in, Hi there! Find out more here. Turn your microwave off from the wall or turn it off from your fuse box. Remove the wires that are connected to the control panel. Most information codes for microwaves usually requireverification by a technician. Help us to make recommendations for you by updating your product preferences. The entire control board is defective and stops working. Some basic troubleshooting can usually fix the problem! Use this guide to determine the proper way to address the error on your range. Remove the rear panel by unscrewing the screws holding the panel in place. Give the open door a good push when you see the door error code. Purchase the new temperature sensor based on the model of your microwave. It will cost around 20 to 30 dollars. In the end, the SE error code can cause you a great deal of headaches. Here are 5 common errors and easy steps to clear the error from the display: The e-11 error code in the Samsung microwaves indicates that the humidity sensor is at fault. It is how it sends the signal to the touchpad, and the respective function is performed in the microwave. When buttons on the control pad stop working, the SE code will be shown. Remove the screws that secure the control board to the control panel. Also, some controls are only available when using (or not using) other functions. Remove the screws securing the control board. Please help us improve by selecting a reason below. It's an electric microwave oven that is manufactured and marketed by the Samsung Group. The purpose of this component is to generate low voltages that then get sent to the control pad. And if you're wondering what the code on your microwave means, this extensive list should help. The damper controls the temperature while food is being cooked in the microwave. Purchase the new damper based on the model of your Samsung microwave. Unplug the power cord of the microwave and contact the Samsung service center. Urbanhomecorner.com is a participant in Amazon Services LLC affiliate advertising program. ASL & LSQ Sign Language Interpretation Service For Samsung Technical Support*. Control buttons are pressed for over 10 seconds. Be sure to check both the touchpad and the control board, as one of these components are probably defective. Fast, easy checkout with Shop Samsung App. SMH is a line of microwaves made by the South Korean manufacturer Samsung. It is printed on the equipment tally. And reconnect the ribbon wire with the control board. To access the gas sensor, you must disconnect the top cover of the microwave. Please take our brief survey. For buying a new sensor keypad find out the number of your microwave. Sometimes the error code cannot be resolved easily with the information on this page. The SE code is generally associated with the microwave beeping several times, displaying the code, and not working until the door has been opened and closed again. Usually, removing these kind of objects will fix the problem. But if the fan strength isn't strong enough to hold up a napkin, you may feel like it's not working. One of the most popular microwave ovens in this range is Samsung SMH1816S. Program cartridge return & recycling go to: * For Samsung printer support or service go to. If the same problem appears again, contact the Samsung service center. I expected much more from Samsung. Just press the clock button and then . However, some error codes may require additional steps to get the problem solved. The code doesn't really indicate a problem with the oven unless it shows up outside of the diagnosis test. If your microwave turns on by itself after you close the door you may need to clean the door, check the latch, or ensure that the door is closed all the way. Why Kenmore Oven Handle Falls Off. What can you do if the control panel of your Samsung microwave does not respond; ME21K7010DS - Over the Range Microwave with PowerGrill, 2.1 cu.ft - Turn the demo mode on or off (ME21K7010DS) ME21K7010DS - Over the Range Microwave with PowerGrill, 2.1 cu.ft - Cook vegetables (ME21K7010DS) Please contact us via Live Chat for a faster response. If the temperature sensor burns, you must replace the temperature sensor. Disconnect the grill from the microwave by removing the clips which are holding it in place. Follow basic precautions when installing and using this rangeto reduce the risk of fire, electrical shock, injury, or death topersons, including: Do not leave children unattended near the range during aself-cleaning, Samsung Freestyle factory reset and self diagnosis tools, Factory reset Sometimes its good to have a fresh start. 24/7 365 days a year! It has an above-average wattage of 1,100, but no convection cooking. How to use and set up clock in Samsung microwave, EEPROM(internal memory IC) error/Call service center, Thermistor Sensor failure/Call service center. Follow the steps below to replace the temperature sensor of your Samsung microwave: If the error code persists, consider hard resetting it. Such components include the magnetron and motor for the turntable. Replace the new damper and reattach its cover by securing it with screws. There is common practice among people to open and close the microwaves door to stop the sound and clear the error, but thats not going to work if the issue is severe. Any button is stuck or held for more than 10 seconds. A Samsung Microwave displays a E-41 error code when a Easy/Ph Sensor Error has been detected by the internal electronic diagnostics. The plastic layer will contact the conductive surface when a user touches a particular button. Hold down the settings button and press the number 9 on the keypad. If you see an error code flashing on your Samsung range or microwave, don't panic. A control panel is an association of several keys and electrical switches. We earn a commission if you click this link and make a purchase at no additional cost to you. As an Amazon Associate, I earn from qualifying purchases made by our readers with no extra cost added to you all! Plug the microwave oven into the electric outlet. The Samsung microwave does not have a reset button. Book an appointment to connect with our Samsung Sign Language Customer Support for help and advice on our products. water for 2 servings or 1 cup brown 1 serving Press the Up/Down buttons or numeric rice + 2 cups water for 4 servings in a Brown rice buttons to select the menu/item. If the wires are too short, not letting you move the microwave, you can disconnect the wires by removing the screws and fixing them in a place using a. the HV diode, the capacitor or the magnetron. Check out the chart below for tips and guidelines. Appliance Repair Service Over 30 Years of Experience PROVIDING EXPERT . If the error code still displays, there are some easy steps you can try before calling a technician. Service Information For Appliance Repair Professionals. How To Replace Igniter In Kenmore Oven? If you see t-E-S-t on the range, you need to turn off Demo mode. Please help us improve by selecting a reason below. 1.Open or loose lead wire harness. One such advanced feature of the Samsung microwave is communicating the faults through specific error codes. Step 3: Turn the oven around to gain access to the back of the oven. Apart from this, wiring issues can also be the reason for the e-11 error code. Before it will work again, you need to fix the underlying cause of the error code. Once the microwave is back together, you can then test if the error code is gone. Contacting a trained Appliance Repair Technician is another option if the if the issue is to difficult to resolve with the information provided. A simple fix to this issue is to unplug the microwave oven and let it cool for a couple of hours by keeping the doors open. In this article, I have discussed the 5 common error codes and simple ways to fix the faults. Reattach the control panel and secure it with the screws and clips. They contain internal high voltage components that can hold a lethal electrical charge even after its unplugged. It may have a different design and information code depending on the model. These sparks are caused when microwaves react to gold paint on dishes, twist ties and other metallic materials, like aluminum foil. To fix this issue, you must reset your Samsung microwave. 9% of customers. This line is no longer available, as the company has replaced it for the more state-of-the-are models. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Try to recall each connection or take a picture of them with your phone camera. Please click the submit button below to share your feedback with us. Vent fan is weak on Samsung over-the-range microwave. To complete the reset, select OK. Begin reassembling the wire harnesses to the new control pad and work backward to put your microwave back together. In this video discussed about samsung smart microwave oven c-d0 error fix and details.Note: Troubleshooting / service work on the microwave oven to be carrie. Try reconnecting the power when bAd LinE appears, though you may need to contact a pro about this one. Unplug the unit to prevent electrical shock, Remove the exhaust hood, also known as the vent at the top there should be two screws, Slide the grill up and to the left to completely remove. Start the microwave oven for 1 minute on the HI setting (100% Power) If the water is warm the microwave is heating. Follow the steps below to hard reset your Samsung microwave: Power on the microwave and check if the error code has disappeared. If the test shows no continuity, then youll need to replace the connection part. Remove the screw that holds the display panel in place. Menu. Move the microwave from its original position and place it in a comfortable position to work. ME21M706BA Microwave Displays Error code 10, http://www.Samsung.com/us/support/service/location, ME21M706BAS - MICROWAVE RANDOMLY JUST DISPLAYS A REMAINING TIMER / AMOUNT INSTEAD OF THE CLOCK. Replacing the control panel and wire harness assembly if the connections are secure. You can fix this by replacing the humidity sensor. If it shows no continuity, you must replace the touchpad. Unplug the power cord, wait long enough for it to cool, and then restart the microwave. Sometimes, troubleshooting a device requires power when open. This list explains all the possible fault codes, including . If you find no continuity, youll need to replace this part. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. The information contained in this website is provided for informational purposes only. Easy sign-in, Samsung Pay, notifications, and more! Secure it with the screws you removed earlier. The Samsung microwave is a more dynamic version of a normal microwave. Restart the microwave after waiting. 0:00 Intro0:27 Try a power cycle first1:16 Demo mode affects panel behavior1:40 dE or dC errors are related to the oven divider1:59 For door errors, ensure the door is closed completely2:10 Bad line errors are related to the power cable2:20 C-24 errors occur when the oven vent is blocked2:35 Power cycle your microwave too!2:45 Also check the power cable \u0026 circuit breaker3:06 Microwaves have Demo mode too!3:12 For persistent issues, check your timer \u0026 door3:19 Call for service if issues persist3:25 Recap4:17 Outro The available settings and options may differ for appliances sold in other countries. This is a faulty equipment issue and does not have anything to do with the use by the customer. Replug your Samsung microwave into the electric outlet and switch on the power. When your Samsung microwave displays an SE code, your microwave will also beep a few times and then stop working. You can check the connectivity of the touchpad using a multimeter. The main function of a microwave is to heat things up, if the microwave is failing to do so, examine the high voltage diode, the door switch, and the magnetron. However, given that they are expensive to replace, you might be better off just purchasing a new microwave. In any case, 60 seconds isn't plenty time to wait. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. This can be annoying, but its good to remember that this just means your microwave is working properly by stopping you from using a potentially unsafe appliance. If you see dE or dC, remove the divider from the oven, and put it back in.
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